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Bordering Cedar Park & North Austin, minutes from Lakeline Mall. NW Corner of El Salido Pkwy & 620, behind AutoZone.
Bordering Cedar Park & North Austin, minutes from Lakeline Mall. NW Corner of El Salido Pkwy & 620, behind AutoZone.
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Covid-19

Visiting Your Optometrist During COVID-19

Is your eye doctor’s appointment coming up? Are you worried about going to the eye clinic during the new coronavirus (COVID-19) pandemic? Rest assured, keeping our patients and staff are safe is our top priority.

We anticipate that this outbreak will continue for a while, and do not want our patients to neglect their eye care needs during this critical time. Our optometric clinic is prudent and has adopted specific measures to protect our patients and staff from potential exposure to COVID-19 during this time of uncertainty.

That said, guidelines for slowing the spread of this epidemic are rapidly changing. Please pay close to attention to local regulatory changes to get the most up-to-date information on whether practices can still remain open/ accept non-emergency cases.

Here Are the Precautions Our Eye Clinic Is Taking to Limit COVID-19:

We employ a strict office policy that mandates that all eye doctors, opticians, office staff, and patients not enter if they are feeling unwell or have a fever, cough, sore throat, runny nose, shortness of breath, or have been exposed to a known case of COVID-19 or traveled outside of the country within the last 14 days.

The staff may ask you to wait outside rather than in the waiting area in order to protect yourself and others from any circulating germs. Furthermore, we are trying to schedule our appointments in such a way that our waiting room remains as empty as possible.

During your eye exam:

  • The eye doctor may use a special plastic barrier called a slit-lamp breath shield to block the exchange of breath between patient and doctor.
  • The optometrist may wear a mask with a plastic shield over the eyes.
  • The practitioner will wait for your slit-lamp eye exam to be over before speaking with you or answering any questions you may have.
  • We sanitize all equipment and patient contact surfaces after every use and at the end of the day.
  • We sanitize all surfaces and equipment (front desk counters, telephones, pens, door handles, waiting room chairs) with antibacterial wipes.
  • All staff members wash their hands after contact with each patient and throughout the day.
  • Our office is equipped with several sanitizing stations.
  • We request that patients sanitize their hands prior to and after trying on frames. We also make sure to clean frames that have come into contact with patients with soap and hot water.
  • If we don’t shake hands with our patients during this time, please don’t take it personally.

Please call Lakeline Vision Source at 512-918-3937 with any questions or concerns you may have. If you feel it’s best for you or a member of your family to reschedule your appointment, we encourage you to do so.

To stay abreast of the coronavirus pandemic, please visit the following official health organizations:

  • Centers for Disease Control & Prevention (CDC) at www.CDC.gov
  • World Health Organization (WHO) at www.WHO.int

Thank you and stay safe!

Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

On April 22, the American Optometric Association (AOA) urged patients with emergency eye care needs to get in touch with their local optometrist prior to seeking treatment in hospital emergency rooms. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19.

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities.

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need.

Patients should first contact Lakeline Vision Source for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. our optometric team can assess the level of care the patient needs—whether it’s telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room.

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors’ offices can potentially divert 1.4 million patients away from emergency rooms per year.

While we have closed our store for routine appointments, Lakeline Vision Source at Cedar Park continues to provide emergency care for those who need it. We’d like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

References:

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/

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